{"id":35138,"date":"2022-02-15T12:34:52","date_gmt":"2022-02-15T17:34:52","guid":{"rendered":"https:\/\/smps.org\/?p=35138"},"modified":"2023-06-16T09:28:09","modified_gmt":"2023-06-16T09:28:09","slug":"core-principles-to-ensure-lasting-relationships","status":"publish","type":"post","link":"https:\/\/smps.org\/2022\/02\/15\/core-principles-to-ensure-lasting-relationships\/","title":{"rendered":"Core Principles To Ensure Lasting Relationships"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-35141 size-full\" src=\"https:\/\/smps.org\/wp-content\/uploads\/2022\/02\/NatlEngineersWeek-1280x570-1.webp\" alt=\"Core Principles To Ensure Lasting Relationships\" width=\"1280\" height=\"570\" \/><\/p>\n<p>Engineers have a profound impact in our world. They tackle many complex issues to improve our everyday lives. But due to their highly technical nature, marketing, and business development, and the storytelling part of the business, isn\u2019t necessarily a high priority. I\u2019m here to tell you that there are technical firms that \u201cget it.\u201d And I\u2019m fortunate to work at such a place.<\/p>\n<p>CE Solutions is a structural engineering firm located in Carmel, IN. Our CEO, Steve Osborn, PE, SE, FSMPS, CPSM, became active in SMPS before founding CE Solutions because he wanted to grow his client network and learn more about marketing and business development, since it wasn\u2019t something he was taught in his technical training.<\/p>\n<p>Based on what he learned and the relationships he forged, Steve launched CE Solutions while attending the 1998 SMPS annual conference in Hilton Head. He has created and built a firm by applying best practices learned through the Society\u2019s body of knowledge and its members. Steve concentrated on building relationships with clients and other professionals, as well as with the employees he hired. Two outcomes have come from this approach: a flourishing structural engineering firm and many new friendships.<\/p>\n<p>Steve has worked tirelessly to build a structural engineering firm that focuses on four basic principles:\u00a0 solid relationships, mutual respect, integrity, and ethical practice. These principles are the basis of every company decision and has created a caring culture with our clients and communities. Our staff works hard to ease the burden on our clients by giving them peace of mind during the project process as well as a successful outcome. This ensures a lasting relationship that continues long after the project is complete.<\/p>\n<p>Throughout my 29 years in the A\/E\/C industries, I\u2019ve found it can be challenging to find a company that truly understands the value of marketing and business development, which made it easy to see that CE Solutions does. One of the many things that attracted me to work alongside Steve (and the entire staff) was his pledge to include all employees in strategic\/vision planning and key decisions. He realizes the importance of developing a firm that values their employees (current, past, and future) and their visions and ideals. For example, everyone can meet new potential hires. This ensures they will be a good fit with our firm\u2019s approach and employees while also helping those being interviewed.<\/p>\n<p>Prior to potential hires meeting the staff, Steve discusses our firm\u2019s 15-year vision and asks them to send us their personal five-year vision. By doing this, we hire great employees that share similar values. He also conducts visioning sessions with all staff on a regular basis, giving everyone a say in the direction of the firm.<\/p>\n<p>Now, I understand that not all firms operate the way CE Solutions does; however, that does not mean you lack the ability to affect change at your own firm. I recommend getting involved in SMPS. Take the opportunity to learn from other members, participate in programs through your local chapters, and make use of national resources.<\/p>\n<p><em>\u00a0<\/em><\/p>\n<p><em>Article written by Heather Cox, CPSM. She\u2019s an associate and director of marketing and client relations at CE Solutions. She can be reached at <\/em><a href=\"mailto:hdcox@cesolutionsinc.com\"><em>hdcox@cesolutionsinc.com<\/em><\/a><em>.\u00a0 <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Engineers have a profound impact in our world. They tackle many complex issues to improve our everyday lives. But due to their highly technical nature, marketing, and business development, and the storytelling part of the business, isn\u2019t necessarily a high priority. I\u2019m here to tell you that there are technical firms that \u201cget it.\u201d And [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":41393,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[752],"tags":[38,39,40,41],"class_list":["post-35138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-national-engineers-week","tag-ce-solutions","tag-heather-cox","tag-national-engineers-week","tag-steve-osborn"],"_links":{"self":[{"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/posts\/35138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/comments?post=35138"}],"version-history":[{"count":0,"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/posts\/35138\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/media\/41393"}],"wp:attachment":[{"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/media?parent=35138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/categories?post=35138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smps.org\/wp-json\/wp\/v2\/tags?post=35138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}